You can collect installation or upgrade log files for vCenter Server. If an installation or upgrade fails, checking the log files can help you identify the source of the failure.

You can choose the Installation Wizard method or the manual method for saving and recovering log files for a vCenter Server for Windows installation failure.

You can also collect deployment log files for vCenter Server Appliance.

You can use the Setup Interrupted page of the installation wizard to browse to the generated .zip file of the vCenter Server for Windows installation log files.

You can retrieve the installation log files manually for examination.

If the vCenter Server Appliance deployment fails, you can retrieve the log files and examine them for the reason of the failure.

If you want to export the support bundle of the vCenter Server instance in the vCenter Server Appliance for troubleshooting, you can do that by using the URL displayed on the DCUI home screen.