You might find that when you install or run software in a virtual machine, the virtual machine appears to stop responding. The problem occurs early in the program’s execution. You can get past the problem by temporarily disabling acceleration in the virtual machine.

This setting slows down virtual machine performance, so use it only for getting past the problem with running the program. After the program stops encountering problems, deselect Disable acceleration. You might be able to run the program with acceleration.

You can enable and disable acceleration when the virtual machine is running.


Right-click the virtual machine and select Edit Settings.


To locate a virtual machine, select a datacenter, folder, cluster, resource pool, host, or vApp.


Click the Related Objects tab and click Virtual Machines.


Click the VM Options tab and expand Advanced.


Click VM Options and expand Advanced.


Select Disable acceleration.


Click OK.

You should be able to install or run the software successfully.