You can run a virtual machine so that it collects additional debugging information that is helpful to VMware technical support in resolving issues.

Power off the virtual machine.


Right-click the virtual machine and select Edit Settings.


To locate a virtual machine, select a datacenter, folder, cluster, resource pool, host, or vApp.


Click the Related Objects tab and click Virtual Machines.


Click the VM Options tab and expand Advanced.


Select a debugging and statistics option from the drop-down menu.

Run normally

Record Debugging Information

Record Statistics

Record Statistics and Debugging Information

The number of debugging and statistics options available depends on the host software type and version. On some hosts, some options are not available.


Click OK.