In a Windows environment, vCenter Single Sign-On installation might fail for several reasons.

The vCenter Single Sign-On installation fails in a Windows environment.

Multiple causes of an installation failure.


Verify that all installation setup prerequisites are met.

At the time the installation fails, the installer displays a message similar to ####: Installation failed due to....


At a command line, run the following command to gather a vCenter Single Sign-On support bundle.

C:\Windows\System32\cscript.exe "SSO Server\scripts\sso-support.wsf" /z


Click OK


View the logs in SSO Server\utils\logs\imsTrace.log, install.log and %TEMP%\vminstall.log for details about the failure and possible solutions.