The default Single Sign On password policy specifies that passwords expire after one year. The vSphere Web Client does not provide a warning when a password is about to expire. If the administrator password for the Single Sign On system expires and you are unable to log in to the vSphere Web Client, a user with Single Sign On administrator privileges must reset it.

The password for the vCenter Single Sign On administrator user expired and the administrator is unable to log in to the vSphere Web Client to change the password.

Change the password in the vSphere Web Client.

a

Log in to the vSphere Web Client as a user with Single Sign On administrator privileges.

b

Navigate to Administration > Access > SSO Users and Groups and click the Users tab.

c

Right-click the user and select Edit User.

d

Enter the new password and confirm it.

e

Click OK.

Change the password at the command line.

a

Open a terminal window and navigate to C:\Program Files\VMware\Infrastructure\SSOServer\ssolscli.

b

Run the following command.

ssopass username

c

Enter the current password for the user, even if it has expired.

d

Enter the new password and enter it again for confirmation.

The administrator password is reset and the user can log in to the vSphere Web Client with the new credentials.