vSphere Replication includes a generic error message in the logs when certain unexpected failures occur.

Certain unexpected vSphere Replication failures result in the error message VRM Server generic error. Please check the documentation for any troubleshooting information..

In addition to the generic error, the message provides more detailed information about the problem, similar to the following examples.

VRM Server generic error. Please check the documentation for any troubleshooting information. The detailed exception is: 'org.apache.http.conn.HttpHostConnectException: Connection to https://vCenter_Server_address refused'. This error relates to problems connecting to vCenter Server.

VRM Server generic error. Please check the documentation for any troubleshooting information. The detailed exception is: 'org.hibernate.exception.GenericJDBCException: DB2 SQL Error: SQLCODE=-1585, SQLSTATE=54048, SQLERRMC=null, DRIVER=4.13.80'. This error relates to problems connecting to the database.

vSphere Replication sends this message when it encounters configuration or infrastructure errors. For example, network issues, database connection issues, or host overload.

Check the detailed exception message for information about the problem. Depending on the details of the message, you can try to retry the failed operation, restart vSphere Replication, or correct the infrastructure.