You try to view the license use for products from the Reporting tab on the Licensing page, but license use data does not appear.

You select the Reporting tab of the Licencing page and one of the following situations occurs:

You try to view the license use for products for a certain time period and vCenter Server. One of the following error messages appears:

The licensing service for vCenter Server is unavailable.
Licensing usage data for <vCenter Server instance> is missing for the selected time period.

You try to view details for a license key over a certain time period and the following error message appears:

Licensing usage data for <license key> is missing for the selected time period.

VMware VirtualCenter Management Webservices service is not running on the vCenter Server system that you are connected to.

No license keys are assigned to assets for the vCenter Server instance and the time period you select.

Verify that the VMware VirtualCenter Management Webservices service is running on the vCenter Server that you are connected to. Select Home > Administration > vCenter Server Status. The following message appears if the VMware VirtualCenter Management Webservices service is not running:

Could not get vCenter Health status.

If you see this error message, start the VMware VirtualCenter Management Webservices service.

Select a time period and a vCenter Server instance for which licenses keys are assigned to assets.