If your ESX host or vCenter Server has an IPv6 address, your Web browser might show an error message and you cannot open vSphere Web Access.

You cannot open vSphere Web Access when your ESX host or vCenter Server has an IPv6 address. The Web browser might show the message ERROR The requested URL could not be retrieved, While trying to retrieve the URL: http://host or server name:port.

Your Web proxy does not support IPv6 addresses.

You can verify whether your Web proxy supports IPv6 addresses or disable the proxy in your Web browser application. Disable Your Web Proxy in Internet Explorer and Firefox shows how to stop using a Web proxy in your browser.

Disable Your Web Proxy in Internet Explorer and Firefox

Browser

Action

Internet Explorer

1

Select Tools > Internet Options.

2

Click the Connections tab and click LAN settings.

3

Deselect the Use a proxy server for your LAN check box and click OK.

Firefox

1

Select Tools > Options.

2

Select the Advanced tab and select the Network subtab.

3

Click Settings, select the No proxy option, and click OK.