A Set CPU Count, Set Memory, or a Set CPU Count and Set Memory action indicates that the action failed in Recent Tasks.

When you run an action that changes the CPU count, the memory, or both, the action fails even though you know that the Power Off Allowed was selected, the virtual machine is running, and the VMware Tools are installed and running.

The virtual machine should shut down the guest operating system before it powers off the virtual machine to make the requested changes. The shut down process waits 120 seconds for a response from the target virtual machine, and fails without making changes to the virtual machine.


Check the target virtual machine in vCenter Server to determine if it has jobs running that are delaying the implementation of the action.


Retry the action from vRealize Operations Manager.