You can view collection state and status information for a View adapter object in the vRealize Operations Manager user interface. This information can help you diagnose and troubleshoot adapter problems.

You can also view important metrics, statistics, and license information for View adapter instances on the View Adapter Self Health dashboard. See View Adapter Self Health Dashboard.

1

Log in to the vRealize Operations Manager user interface with admin privileges.

2

Click the Administration tab and click Environment Overview.

3

Expand Adapter Instances and click View Adapter Instance.

View adapter instance objects appear on the List tab in the right pane.

4

Point to the icon in the Collection State column to see whether vRealize Operations Manager should be collecting data for the adapter instance object.

The collection state indicates whether vRealize Operations Manager should be collecting data for the object.

Option

Description

Collecting

Object is set to collect data.

Not Collecting

Object is set to not collect data.

Starting

Collection is starting.

Stopping

Collection is stopping.

Updating

Object is being updated.

Failed

Object configuration problem.

In Maintenance

Object is in scheduled maintenance.

In Maintenance (Manual)

Object is in manual maintenance.

Removing

Object is being removed.

5

Click the icon in the Collection State column to view more information about the collection state.

Option

Description

Adapter Instance

Name of the adapter instance.

Collector Name

Name of the collector on which the adapter instance is running.

Last Heartbeat

Amount of time since vRealize Operations Manager received a heartbeat message from the adapter instance. A long period of time might indicate a connection problem.

Heartbeat Sleep Time

Heartbeat sleep time value, which determines the interval between heartbeat messages. The default heartbeat sleep time value is 10 seconds.

Status

Status message from the collector.

Last Collection Time

Amount of time since the end of the last collection cycle and the number of metrics that the adapter instance collected during that cycle.

Last Collection Duration

Length of time of the last collection cycle.

Metric Sparklines

Graphical representations of the last collection cycle duration and the number of metrics and objects that the adapter collected during that cycle.

6

Point to the icon in the Collection Status column to see whether vRealize Operations Manager is receiving data for the adapter instance object.

The collection status value indicates whether vRealize Operations Manager is receiving data for the object. An object has a status value only if its collection state is Collecting.

Option

Description

Data Receiving

vRealize Operations Manager is receiving data for the object

Old Data Receiving

Data is not current. The most recent value is at least five monitoring cycles old.

No Data Receiving

The adapter instance is collecting data, but vRealize Operations Manager has not received data for the object.

None

vRealize Operations Manager or collection was recently started and no data has been received for five monitoring cycles.

Unknown

Status of the object is not known.

No parent object monitoring

The adapter instance object is stopped.

Collection down

Collector or adapter instance is not operational.

If you discover problems with a View adapter instance, you can check the log files for error messages. See View Collector and View Adapter Log Files.