Before you configure Management Pack for vRealize Hyperic you must prepare the vRealize Operations Manager and vRealize Hyperic systems.

Use the VMware product compatibility matrix to verify that the Management Pack for vRealize Hyperic is compatible with your versions of vRealize Operations Manager and vRealize Hyperic.

Verify that the vRealize Hyperic 5.8.4 server and the agents are installed and running correctly.

Verify that the vRealize Hyperic and vRealize Operations Manager servers are time synchronized.

Download and install the vRealize Hyperic management pack. See Add a Management Pack.

For the Management Pack for vRealize Hyperic.

Verify that the vRealize Hyperic server is configured to collect vCenter UUID and MOID values for vRealize Hyperic platforms so that vRealize Hyperic platforms can be mapped to the corresponding virtual machines. See Specify vCenter Details on the vRealize Hyperic Server.

If you have a multiple node system, verify that you have a remote collector machine available on which to install the vRealize Hyperic adapter. A remote collector is not required for a single node installation.

Verify that communication between vRealize Hyperic and the vRealize Operations Managernode on which the vRealize Hyperic adapter is running is bidirectional.

Verify that you can provide the vCenter Server credentials that have sufficient privileges to connect and collect data. If a user has limited access to objects in vCenter Server, they see only the data for which they have permission.

The credentials must have at least read permissions.

Verify that you have a vRealize Hyperic user name and password and the vRealize Operations Manager adapter user name and password when you create a credential for a Management Pack for vRealize Hyperic instance.

Verify that you uploaded the vRealize Hyperic certificate to the vRealize Operations Manager server.

This process is required by default and you must perform it manually. If you do not require the security provided by the certificate, you can disable the certificate check during installation. See Import a Certificate.