The Faults score is calculated based on events published by the vCenter Server. This score includes events like loss of redundancy in NICs or HBAs, memory checksum errors, HA failover problems, CIM events, and so on. Faults are included in the health score because they require immediate resolution, while items that contribute to the risk score might not be immediate, but still require your attention. The events that might generate faults include the loss of redundancy in NICs or HBAs, memory checksum errors, high availability failover, or Common Information Model (CIM) events, which require your immediate attention.

Each resource in vRealize Operations Managerhas a faults score ranging from 0 (no faults) to 100 (critical faults). The scores are computed based on the severity of the underlying problems. When more than one fault-related problems exists on the resource, the faults score is based on the most severe problem.

The higher the Faults score, the lower the resulting health for that resource. Resolution of the problem indicated by the Fault will restore the resource's health score.

Unlike other badges in vRealize Operations Manager, the Faults badge does not have an alert generated from its threshold score. Instead, each problem generates its own fault alert, and resolution of the problem both clears or cancels the alert and lowers the badge score.

Configure symptom thresholds for the Faults badge score.

The Faults score ranges between 0 (good) and 100 (bad). The badge score thresholds can by modified by the vRealize Operations Manager administrator.

See Managing and Administering Policies for vRealize Operations Manager to configure symptom thresholds for the Anomalies badge score.

Object Faults States

Badge Icon

Description

User Action

Icon for normal score of Faults.

No faults are registered on the selected object.

No attention required.

Icon for medium level of Faults.

Faults of low importance are registered on the selected object.

Check the details and take appropriate action.

Icon for partially high level of Faults.

Faults of high importance are registered on the selected object.

Check the details and take appropriate action as soon as possible.

Icon for excessive level of Faults.

Faults of critical importance are registered on the selected object.

Act immediately to avoid or correct problems.

Icon for unknown level of faults.

The object is offline or no data is available.