When you start vRealize Automation from the beginning, such as after a restore, power outage, or a controlled shutdown, you must start its components in a specified order. Verify that each component is online before starting the next component.

Verify that the load balancers that your deployment uses are running.

1

Ensure that MSSQL database is up and running.

2

If you are using a legacy PostgreSQL standalone database, start that VM as well.

3

Start your SSO and wait for approximately 5 minutes for the startup to finish. Verify that the SSO services are up and running.

4

Start the primary vRealize Automation appliance instance and wait for approximately 15 minutes for the startup to finish. Verify that the vRealize Automation appliance services are up and running.

The primary vRealize Automation appliance instance contains the writeable Appliance Database, if applicable, and is the last appliance that you shut down in an ordered shutdown procedure.

5

(Optional) If you are running a distributed deployment, start the secondary virtual appliances and wait for the startup to finish.

You do not need to wait for one appliance to boot before you start up another appliance.

6

Start the primary Web node and wait for the startup to finish. Verify that the Web node is up and running.

7

(Optional) If you are running a distributed deployment, start all secondary Web nodes and wait 5 minutes.

8

Start the servers hosting Manager Service and wait for 2 to 5 minutes, depending on your site configuration.

9

Start the Distributed Execution Manager Orchestrator and Workers and all vRealize Automation agents.

You can start these components in any order and you do not need to wait for one startup to finish before you start another.

10

Verify that the startup succeeded.

a

Navigate to the vRealize Automation appliance management console by using its fully qualified domain name, https://vra-va-hostname.domain.name:5480/.

b

Click the Services tab.

c

Click the Refresh tab to monitor the progress of service startup.

When all services are listed as registered, the system is ready to use.