You can display the desktops that are allocated to users whose entitlement has been removed, and you can also display the policies that have been applied to unentitled users.

A user who is unentitled might have left the organization permanently, or you might have suspended their account for an extended period of time. These users are assigned a desktop but they are no longer entitled to use the desktop pool.

You can also use the vdmadmin command to display unentitled desktops and policies. See Displaying the Desktops and Policies of Unentitled Users Using the ‑O and ‑P Options.


In View Administrator, select Desktops.


Select More Commands > View Unentitled Desktops.


Remove the desktop assignments for unentitled users and roll back local desktops that unentitled users have checked out.


Select More Commands > View Unentitled Desktops or More Commands > View Unentitled Policies as appropriate.


Change or remove the policies that are applied to unentitled users.