The final phase of a VMware View upgrade includes upgrading View Clients and upgrading the firmware on thin client devices if you use them.

This procedure provides instructions for upgrading View clients that use remote desktops. If you are upgrading client systems that use View Client with Local Mode, see Upgrade View Local Mode Clients.


Upgrading involves running the View Client 5.1 installer without first removing older versions of View Client. Upgrading is supported for View Client 4.6.x and 5.0.x. If your end users have older versions of View Client, instruct them to remove the View Client software before downloading and running the View Client 5.1 installer.

Complete the procedures for upgrading the server components, which can include View Connection Server, View Transfer Server, and View Composer. See Upgrading VMware View Server Components.

Verify that you have a domain user account with administrative privileges on the hosts that you will use to run the installer and perform the upgrade.

For Windows-based View Clients, verify that client systems have a supported operating system and, if you plan to use the PCoIP display protocol, verify that clients meet the additional hardware requirements. See Supported Operating Systems for Windows-Based View Client and View Client with Local Mode.


Have end users upgrade to the latest version of View Client.



View Client

Download and send the View Client installers to your end users or post them on a Web site and ask end users to download the installer and run it. You can download the installers from the VMware Web site at

For mobile View clients, you can alternatively instruct your end users to get the latest version of View Client from the Apple App Store or Google Play.

View Portal

End users can open a browser and browse to a View Connection Server instance. The Web page that appears is called View Portal, and it contains links for downloading the installer file for View Client.


The default links in View Portal point to the VMware Clients download site. You can change the default links to point elsewhere. See the topic called "Configure the View Client Download Links Displayed in View Portal" in the VMware View 5.1 Installation document.

If their existing View Clients require smart cards and end users use Internet Explorer to connect to View Portal, they might be prompted to insert a smart card before View Portal checks the client version. End users can either insert their smart card or click Cancel. The result is the same. View Portal checks the version and prompts end users to download the new client installer.

Thin client

Upgrade the thin client firmware and install the new View Client on end users' client devices. Thin clients and zero clients are provided by VMware partners.


Have end users verify that they can log in and connect to their View desktops.

If your end users have View Client with Local Mode, upgrade these clients. See Upgrade View Local Mode Clients.