Remote Desktop Protocol is the same multichannel protocol many people already use to access their work computer from their home computer. Microsoft Remote Desktop Connection (RDC) uses RDP to transmit data.

Microsoft RDP provides the following features:

With RDP 6, you can use multiple monitors in span mode. RDP 7 has true multiple monitor support, for up to 16 monitors.

You can copy and paste text and system objects such as folders and files between the local system and the View desktop.

RDP supports 32-bit color.

RDP supports 128-bit encryption.

You can use this protocol for making secure, encrypted connections to a View security server in the corporate DMZ.

Following are RDP-related requirements and considerations for different Windows operating systems and features.

For Windows XP and Windows XP Embedded systems, you should use Microsoft RDC 6.x.

Windows Vista comes with RDC 6.x installed, though RDC 7 is recommended.

Windows 7 comes with RDC 7 installed. Windows 7 SP1 comes with RDC 7.1 installed.

You must have RDC 6.0 or later to use multiple monitors.

For Windows XP desktop virtual machines, you must install the RDP patches listed in Microsoft Knowledge Base (KB) articles 323497 and 884020. If you do not install the RDP patches, a Windows Sockets failed error message might appear on the client.

The View Agent installer configures the local firewall rule for inbound RDP connections to match the current RDP port of the host operating system, which is typically 3389. If you change the RDP port number, you must change the associated firewall rules.

You can download RDC versions from the Microsoft Web site.

Client hardware requirements include the following:

x86-based processor with SSE2 extensions, with a 800MHz or higher processor speed.

ARM processor with NEON (preferred) or WMMX2 extensions, with a 600MHz or higher processor speed.

128MB RAM.


Mobile clients, such as iPad and Android, use only the PCoIP display protocol.