The final phase of a VMware View upgrade includes upgrading View Clients and upgrading the firmware on thin client devices if you use them.

Note

This procedure provides instructions for upgrading View clients that use remote desktops. If you are upgrading from View 4.5 or 4.6 Client with Local Mode or View 4.0.x or Offline Client, see Upgrade View Local Mode Clients or Upgrade Offline Desktop Clients to View Client with Local Mode.

Complete the procedures for upgrading the server components, which can include View Connection Server, View Transfer Server, and View Composer. See Upgrading VMware View Server Components.

Verify that you have a domain user account with administrative privileges on the hosts that you will use to run the installer and perform the upgrade.

Verify that client systems have a supported operating system and, if you plan to use the PCoIP display protocol, verify that clients meet the additional hardware requirements. See Supported Operating Systems for Windows-Based View Client and View Client with Local Mode.

1

Have end users upgrade to View 5.0 Client.

Option

Action

View Client

For View Client installers that are hosted on the VMware Web site, such as View Client for Windows and View Client with Local Mode, download and send the View Client to your end users or post it on a Web site and ask end users to download the installer and run it.

For some View clients, you might need to instruct your end users to get the latest version of View Client from the Apple App Store or the Android Market.

View Portal

For end users with Windows or Mac systems, let your end users know that the next time they connect to the View Portal, they will be prompted to download and run the new client installer.

If their existing View Clients require smart cards and end users use Internet Explorer to connect to View Portal, they will be prompted to insert a smart card before View Portal checks the client version. End users can either insert their smart card or click Cancel. The result is the same. View Portal checks the version and prompts end users to download the new client installer.

For end users with Linux systems, the View Portal no longer lets them connect to View desktops.

Thin client

Upgrade the thin client firmware and install the new View Client on end users' client devices. Thin clients and zero clients are provided by VMware partners.

2

Have end users verify that they can log in and connect to their View desktops.

If any of your end users have View or 4.0.x Offline Desktop, upgrade these clients. See Upgrade Offline Desktop Clients to View Client with Local Mode. If your end users have View 4.5.x or 4.5.x Client with Local Mode, upgrade these clients. See Upgrade View Local Mode Clients.