If an end user loses a laptop that contains a local desktop, or if the hard disk becomes damaged, you can roll the View desktop back so that the end user can check the desktop out on another computer. If the client policy allows it, an end user who has checked out a local desktop can also roll back the desktop from within View Client.

If an administrator starts a rollback operation, the client takes one of the following actions:

If the user is logged in to the checked out desktop, the session is terminated as soon as View Client receives notification. The user can no longer log in to the checked-out desktop.

If the user is not logged in, subsequent attempts to connect are redirected to the online copy of the desktop. To continue working in local mode, the user must now check out the desktop from the server.

If an administrator wants to retain most recent data from the local desktop, perform a replication operation. See Initiate Replications of Local Desktops.


If you perform a replication, you must wait until the replication is complete before initiating a rollback operation. Rollback operations are not queued behind other operations. To determine when a replication operation is complete, in View Administrator, click Monitoring > Local Sessions and note the time that the last replication completed.

Select the Rollback option.



View Administrator user

In View Administrator, select Monitoring > Local Sessions, select the desktop, and click Rollback.

End user

If you are a user who is entitled to the desktop, in View Client, right-click the desktop in the list of available desktops and select Rollback.

The Rollback option is available only if the client desktop policy allows it.

The checked out version of the desktop is discarded. A user must check out the online version again to use the desktop in local mode.

To clean up the files on the end user's computer, have the end user delete the local mode directory for this desktop. See Delete a Local Desktop.

For information about checking out a View desktop for use in local mode, see the View Installation document.