To create an administrator, you select a user or group from your Active Directory users and groups in View Administrator and assign an administrator role.

Familiarize yourself with the predefined administrator roles. See Predefined Roles and Privileges.

Familiarize yourself with the best practices for creating administrator users and groups. See Best Practices for Administrator Users and Groups.

To assign a custom role to the administrator, create the custom role. See Add a Custom Role.

To create an administrator that can manage specific desktop pools, create a folder and move the desktop pools to that folder. See Manage and Review Folders.


In View Administrator, select View Configuration > Administrators.


On the Administrators and Groups tab, click Add User or Group.


Click Add, select one or more search criteria, and click Find to filter Active Directory users or groups based on your search criteria.


Select the Active Directory user or group that you want to be an administrator user or group, click OK and click Next.

You can press the Ctrl and Shift keys to select multiple users and groups.


Select a role to assign to the administrator user or group.

The Apply to Folder column indicates whether a role applies to folders. Only roles that contain object-specific privileges apply to folders. Roles that contain only global privileges do not apply to folders.



The role you selected applies to folders

Select one or more folders and click Next.

You want the permission to apply to all folders

Select the root folder and click Next.


Click Finish to create the administrator user or group.

The new administrator user or group appears in the left pane and the role and folder that you selected appear in the right pane on the Administrators and Groups tab.