When you log in to the plug-in, if the connection to vCloud Air is very slow, the log in might time out.

When you log in to the plug-in, if the connection to vCloud Air is very slow, the log in might time out. This problem can occur when you first log in by registering your vCloud Air account with the plug-in, or at any time later when you access the plug-in.

1

Go to the vSphere Web Client webclient.properties file.

On Windows, the file is in the C:\ProgramData\VMware\vSphere Web Client directory.

Note

The location of the VMware directory might vary based on the Windows OS version. Look for the VMware directory in the Application Data or Program Data folder.

On Linux, the file is in the /var/lib/vmware/vsphere-client directory.

2

Edit the file and add the following line to extend the session timeout time.

vchs_session.timeout=minutes

For example, vchs_session.timeout=3.