Whenever an update is available for the vCloud Hybrid Service plug-in, it is displayed in the Getting Started page, under Basic Tasks. You can see the version that is currently installed, whether it is up-to-date, and whether an update is available for you to download. You always upgrade to the latest version of the plug-in.

Only the latest update available is displayed. Even if you miss an update, you can only upgrade to the latest version. For example, if you have version 1.0.1 installed, when version 1.2 is available, it will be listed on the Getting Started page. Regardless of whether you install version 1.2, when version 1.3 is available, only version 1.3 will be listed and available for upgrade.


You cannot upgrade from version 1.0.0. Upgrade is only available for versions 1.0.1 and later that are installed in vSphere Web Client 5.5 Upgrade 1 or later.

A My VMware account.

The installer requires your credentials to log in to My VMware and download the latest update of the plug-in.

A vCenter Server account with Single Sign-on administrator privileges.


If you use Active Directory to manage users, ensure that you do the following for the user account that you will use to install or upgrade the plug-in.


Add the Active Directory user as a member of an Active Directory group.


Add that Active Directory group as a member of the Administrators@vsphere.local group.

This is required to obtain the correct privileges for installing or upgrading the plug-in.

Internet connectivity from the vCenter Server.

Networking must be set up for the vCenter Server in such a way that it can connect to the Internet. The vCloud Hybrid Service plug-in installer needs to connect to the My VMware REST API endpoints to download the plug-in. For more information, see About vCloud Hybrid Service Plug-in Components and "Installation failed" Error.


Log in to vSphere Web Client with vCenter Server Single Sign-on administrator privileges, for example, as administrator@vsphere.local.


In the Home page, under Inventories, click the vCloud Hybrid Service icon (vCloud Hybrid Service plug-in).


In the vCloud Hybrid Service Getting Started page, under Basic Tasks, click Install latest update.


In the Install vCloud Hybrid Service Plug-in dialog box, do the following.


Type your user name and password for My VMware.


Check the box to accept the vCloud Hybrid Service Plug-in Terms and Conditions.


Click Install.

When the download is complete, the following message appears in the message bar at the top of the page: Log out and log back in to complete the installation.


If you get an Installation failed. Try installing again. error, verify that the vCenter Server can connect to the Internet. See "Installation failed" Error for troubleshooting information.


Log out of the vSphere Web Client and log in again. You can now log in with any user role.


In the Home page, under Inventories, click the vCloud Hybrid Service plug-in icon (vCloud Hybrid Service plug-in).


Click the Summary tab and register your vCloud Hybrid Service account with the updated plug-in.