If a virtual machine in a vApp has an older version of VMware Tools installed and is enabled for guest customization, you might not be able to start it.

1

Click My Cloud.

2

In the left pane, select vApps.

3

Select a vApp, right-click, and select Open.

4

Select a virtual machine, right-click, and select Properties.

5

On the Guest OS Customization tab, deselect the Enable Guest Customization check box and click OK.

6

(Optional) Repeat this step for all your virtual machines.

7

Select the vApp, right-click, and select Start.