You can upgrade the virtual hardware version for a virtual machine. Higher virtual hardware versions support more features.

vCloud Director supports hardware version 4, hardware version 7, hardware version 8, hardware version 9, and hardware version 10 virtual machines depending on the resources backing the organization's virtual datacenters.

You cannot downgrade the hardware version of a virtual machine.

Verify that the virtual machine is powered off and and that it has the latest version of VMware Tools installed.

1

Click My Cloud.

2

In the left pane, click VMs.

3

Select a virtual machine, right-click, and select Upgrade Virtual Hardware Version.

4

Click Yes.