Before you can install VMware Tools on a virtual machine, you must disable guest customization.

1

On the vApps page, select a vApp, right-click, and select Open.

2

Select My Cloud > vApps.

3

In a vApp, select a virtual machine, right-click, and select Open.

4

On the Guest OS Customization tab, deselect the Enable guest customization and other check boxes as desired.

5

Select a virtual machine, right-click, and select Properties

6

On the Guest OS Customization tab, deselect the Enable guest customization check box.

7

Select the vApp, right-click, and select Start.