Users use their email addresses as their user names to sign in to vCloud Air.

The email and password are the vCloud Air credentials. If a password is forgotten at any time, click the link for help, or contact your vCloud Air administrator or VMware technical support.

If you are an administrator, your default page is your cloud service dashboard by region.

If you are an end user, your default page is My Virtual Machines, by region.

Users should verify that they have received an invitation email from vCloud Air that includes a password link.

To review VMware technical support information, see About VMware Technical Support.

1

In the invitation email, click the link.

If the link does not work or has expired, contact your vCloud Air administrator or VMware technical support.

2

Type and confirm a password.