Administrators can reset a user password. After you reset the password, the user receives a notification and must enter a new password.

Verify that you have account administrator privileges.

1

Click Users in the top right of the dashboard.

2

Select the users for whom to reset passwords.

Option

Description

Select an individual user

Click the check box of the user.

Select by category

In the Select drop-down menu, select all, enabled, or disabled.

3

Click Reset Password and confirm the reset.

The existing password is deleted and the user receives an email to create a password. See Sign In to vCloud Air.