Hybrid Cloud Manager does not retry if credentials are incorrect. The credentials must authenticate before Hybrid Cloud Manager attempts to log in and start the cloud registration.

Cloud Registration can fail when you mistype the credentials, or change vCloud Air credentials after Hybrid Cloud Manager registers with vCloud Air, causing a mismatch.

To update the credentials in the Web client, go to the Hybrid Cloud Manager Getting Started tab, and under "Basic tasks," choose, "Register new Cloud."