You can identify the items in an entitlement in any sequence and combination. For example, you can combine services and resource actions in the same entitlement, separate them into different entitlements, specify only catalog items, and so on. You can assign approvals to the services, catalog items, and resource actions as you add them to the entitlement.

Log in to the vCloud Automation Center console as a tenant administrator or business group manager.

When you add a service to an entitlement, you allow the users and groups identified in the entitlement to request catalog items associated with that service. You can also apply an approval to the service.

When you add a catalog item to an entitlement, you allow the business group members identified in the entitlement to request that catalog item. You can also apply an approval to that catalog item.

When you add a resource action to an entitlement, you allow the business group members who are identified in the entitlement to use the resource action with any item that supports that action. You can also apply an approval to that resource action.