Consult system and product log files for information on a failed installation.

The file paths shown are the default paths. If you installed IaaS in another directory, navigate to your custom installation directory instead.



Windows Event Viewer logs

Start > Control Panel > Administrative Tools > Event Viewer


Default Location

Installation Logs


C:\Program Files (x86)\VMware\vCAC\Server\ConfigTool\Log

WAPI Installation Logs

C:\Program Files (x86)\VMware\vCAC\Web API\ConfigTool\Logfilename WapiConfiguration-<XXX>


Default Location

Website Logs

C:\Program Files (x86)\VMware\vCAC\Server\Website\Logs

Repository Log

C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Web\Logs

Manager Service Logs

C:\Program Files (x86)\VMware\vCAC\Server\Logs

Orchestrator Logs

C:\Program Files (x86)\VMware\vCAC\Distributed Execution Manager\DEO\Logs

Agent Logs

C:\Program Files (x86)\VMware\vCAC\Agents\agent_name\logs

You can generate a complete log file by creating a support bundle. See Create a Support Bundle.


Default location

Framework Logs