An SSO user cannot log in to an Application Services appliance.

Unable to log in to Application Services 6.1 with vCloud Automation Center 6.1 Single Sign-On (SSO). The corresponding vCloud Automation Center 6.1 instance is running and healthy.

The Application Services appliance might not be able to resolve the host name for vCloud Automation Center or SSO.


Verify the contents of the DNS configuration file on the Application Services appliance.



Enter or update values in the file as required and reboot the Application Services appliance.

For example, the following parameters might require values.