An SSO user cannot log in to an Application Services appliance.

Unable to log in to Application Services 6.1 with vCloud Automation Center 6.1 Single Sign-On (SSO). The corresponding vCloud Automation Center 6.1 instance is running and healthy.

The Application Services appliance might not be able to resolve the host name for vCloud Automation Center or SSO.

1

Verify the contents of the DNS configuration file on the Application Services appliance.

/etc/sysconfig/network/config

2

Enter or update values in the file as required and reboot the Application Services appliance.

For example, the following parameters might require values.

NETCONFIG_DNS_STATIC_SERVERS=

NETCONFIG_DNS_STATIC_SEARCHLIST=