An application deployment to the vCloud Director cloud environment fails and an error message appears.

An error occurred in the cloud: CALOperationException: createVapp: Unable to perform this action. Contact your cloud administrator.

The deployment failed because of one of the following reasons.

The virtual machine template used for deployment is not correct.

The virtual machines cannot be created in the cloud environment.

The password in the virtual machines cannot be set.

Follow the instructions for creating a vCloud Director custom virtual machine template in Using Application Services. If you are using a predefined template, contact your vCloud Director administrator to verify that the template is correctly uploaded to the cloud.