To install Helpdesk Support Tool, you run VMware UEM Helpdesk Support Tool 9.1 x86.msi or VMware UEM Helpdesk Support Tool 9.1 x64.msi, depending on your OS architecture. The VMware User Environment Manager Helpdesk Support Tool Setup Wizard does not require any configuration inputs.

Log in to your system as a user with administrator privileges.

1

Run the VMware UEM Helpdesk Support Tool MSI file that corresponds to your OS architecture.

2

On the Welcome page of the installation wizard, click Next.

3

Read and accept the license agreement and click Next.

4

Select an installation folder and click Next.

5

On the Ready to install page, click Install.

6

When the installation completes successfully, click Finish.