vRealize Log Insight upgrade fails because of a corrupted .pak file, expired license or insufficient disk space.

Upgrading vRealize Log Insight fails and you see an error message Upgrade Failed. Failed to upgrade: Signature of the PAK file cannot be validated.

The error might occur for the following reasons:

The uploaded file is not a .pak file.

The uploaded .pak file is not complete.

The license of vRealize Log Insight has expired.

The vRealize Log Insight virtual appliance root file system does not have enough disk space.

Verify that you are uploading a .pak file.

Verify the md5sum of the .pak file against the VMware download site.

Verify that at least one valid license is configured on vRealize Log Insight.

Log in to the vRealize Log Insight virtual appliance and run df -h to check the available disk space.

Note

Do not put files on the vRealize Log Insight virtual appliance root file system.