vRealize Infrastructure Navigator displays notification messages when any general system error or any credentials error. The notification messages appear in the Application Dependencies tab at the virtual machine level and at the Application Services tab at the vCenter Entity level. Notification messages related to Site Recovery Manager appears only when Site Recovery Manager Server is configured to work with vRealize Infrastructure Navigator.

In the event that there is more than one notification message, vRealize Infrastructure Navigator displays the most important notification according to the priorities described below.

Notification Messages

Priority

Icon

Icon Description

Error Summary

Error Description

Resolution

1

Critical Notification icon

Critical

Navigator server is not responding.

Unable to retrieve data from the Navigator server as it is not responding.

Refresh or restart the Navigator server.

2

Info Notification icon

Info

VM access is off.

Data might not be accurate because Navigator access to virtual machines is off.

Click the Turn on VM access link to start the discovery process.

3

Critical Notification icon

Critical

Invalid or insufficient vCenter credentials.

Data might not be accurate as the vCenter credentials are invalid.

Click Set the vCenter credentials link to enter the vCenter Server credentials.

4

Warning Notification icon

Warning

Site Recovery Manager Server integration is stopped.

Site Recovery Manager Server integration is stopped due to invalid credentials.

Click Set the Site Recovery Manager credentials to enter the Site Recovery Manager Server credentials.

If there is an error in retrieving data from Site Recovery Manager Server, the Error in retrieving data from the SRM server message appears.

f there is an error in retrieving data from the vRealize Infrastructure Navigator server, the Error in retrieving data from the Infrastructure Navigator server message appears.

At vCenter Entity level, if there is an error in retrieving data from the vRealize Infrastructure Navigator server there is no popup message, but Error in retrieving data from the Infrastructure Navigator server message appears in the Application Services tab and the portlet is empty.