vRealize Infrastructure Navigator might incorrectly mark a virtual machine as an external machine.

vRealize Infrastructure Navigator can incorrectly mark a virtual machine as an external machine under the following conditions:

A monitored virtual machine is configured with hardware version 4.

Multiple IPv4 addresses are configured on the virtual machine.

vCenter displays only one IP address for the virtual machine with hardware version 4, but according to vRealize Infrastructure Navigator, the IP address might be different. This issue does not occur with newer hardware versions, for example, hardware version 7 and 8.

If your virtual machine is located on an ESX 4.x or higher host, right-click the powered-off virtual machine and select Upgrade Virtual Hardware.