A mismatch between the configurations of the Citrix server farm and VMware Identity Manager might cause the launch of Citrix-published resources to fail.

Launching a Citrix-published resource fails as the browser displays 500 Internal Server Error.

A 500 error occurs when the Citrix server farm information provided in the administration console does not match the Citrix server configuration.

1

Note the settings of the transport type, port number, and SSL relay port number of each server farm integrated with your VMware Identity Manager deployment.

2

Log in to the VMware Identity Manager administration console.

3

Select the Catalog tab.

4

Click Manage Desktop Applications and select Citrix Published Applications.

5

In the Server Farms section, change the Transport type, Port, and SSL Relay Port settings for each server farm to match the settings in your Citrix server configuration.