Users download the Workspace ONE mobile application from an app store to their device. To sign in to the Workspace ONE application, users must authenticate to VMware Identity Manager.

The Workspace ONE application icon appears on their device.

Users must know the Workspace ONE URL, the VMware Identity Manager domain name, and their VMware Identity Manager sign-in credentials. Typically, the administrator sends a welcome email with this information.

Note

When auto discovery is configured with your registered email domain, users enter their email address instead of the URL to access the Workspace ONE application. The next screen asks for their sign-in credentials.

The Select your domain dialog box appears with the domain menu. Users select their domain and on the next dialog box enter their user name and password.

Users stay signed in to Workspace ONE until they sign out or until their session times out.