The VMware Identity Manager log files can help you debug and troubleshoot. The log files listed below are a common starting point. Additional logs can be found in the /opt/vmware/horizon/workspace/logs directory.

Log Files


Location of Log File


Identity Manager Service Logs


Information about activity on the VMware Identity Manager application, such as entitlements, users, and groups.

Configurator Logs


Requests that the Configurator receives from the REST client and the Web interface.

Connector Logs


A record of each request received from the Web interface. Each log entry also includes the request URL, timestamp, and exceptions. No sync actions are recorded.

Update Logs



A record of output messages related to update requests during an upgrade of VMware Identity Manager.

The files in the /opt/vmware/var/log/vami directory are useful for troubleshooting. You can find these files on all virtual machines after an upgrade.

Apache Tomcat Logs


Apache Tomcat records of messages that are not recorded in other log files.

During testing or troubleshooting, the logs can give feedback about the activity and performance of the virtual appliance, as well as information about any problems that occur.