The first time the Workspace ONE app is launched, users are required to create a passcode. This passcode is entered whenever users access Workspace ONE from their device.

When the Workspace ONE app is installed, users are prompted to set up a four-digit passcode to access the Workspace ONE app. Where the passcode is set depends on the platform. For Android devices, the passcode is set at the app level. For iOS devices and Window desktop devices, the passcode is set at the device level.

Workspace ONE can detect possible security issues on devices. If users remove the passcode requirement from the device, the next time they access the Workspace ONE app they are prompted to set the passcode before they can access Workspace ONE.

If other types of security issues are detected, an error message directing users to contact their admin is displayed. This functionality helps to secure the mobile network and the enterprise's mobile assets.