Before you can install a new version of vCenter Hyperic server using the Windows setup wizard, you must remove any existing Windows vCenter Hyperic service.

Stop the vCenter Hyperic server by running hq-server.bat stop.

Remove the Windows service for the previous instance by running hq-server.bat remove.

The service is removed.

Install vCenter Hyperic server using the Windows setup wizard. See Install vCenter Hyperic Server Using Windows Setup Wizard.