This topic provides information about configuring global alert properties.

The settings in the Global Alert Properties section of the Administration > Server Settingspage enable immediate and global control of alert processing.

Alerts - Disable or enable all alert definitions for all resources immediately. Disabling stops any alerts from firing; notifications defined in escalations that are currently in progress will be completed.

Alert Notifications - Disable or enable alert notifications for all resources immediately. Disabling stops all notifications, include those for alerts with escalations currently in progress.

Hierarchical Alerting - This setting controls whether alerts are evaluated using the hierarchical alerting method. When hierarchical alerting is enabled, before firing an alert for a resource, HQ considers the availability and alert status of the resource's parent. The purpose of hierarchical alerting is to avoid firing alerts for every resource affected by a single root cause.


You can extend the effect of hierarchical alerting by configuring the relationship between a network device or virtual host and the platforms that depend on it using the Network and Host Dependency Manager available in the Plugins section of the Administration tab.