This topic provides information about the data available when viewing a role.

The Properties section contains this information:

Name

Owner

Description

Administer Server Configuration

Dashboard Name

The Permissions section displays the permission matrix for the role.

• None - No access at all to instances of the type.

• Read-Only - Allows role users to view instances of the type, but not create, edit, or delete them.

For Platforms, Servers, Services, Groups, also enables:

Read-Only access to alert definitions for the inventory type.

A role with Read-Only permission level does not have permissions to enable/disable/fix/ack alerts or control resources - these capabilities must be explicitly granted.

Read-Write - Allows role users to view and edit instances of the type, but not create or delete them. For Platforms, Servers, Services, Groups, also gives:

Full access to alert definitions for the inventory type

Permission to manage alerts (enable/disable, fix, acknowledge) for the inventory type.

Permission to perform supported control operations on resources of the inventory type.

• Full - Allows role users to create, edit, delete, and view instance of the type.

For Platforms, Servers, Services, Groups, also gives:

Full access to alert definitions for the inventory type.

Permission to manage alerts (enable/disable, fix, acknowledge) for the inventory type.

Permission to perform supported control operations on resources of the inventory type.

The Assigned User section lists the following information for each user assigned to the role:

First Name

Last Name

Username - you can clilck the username to view the user.

The Assigned Groups section lists the group name and description of the group for each group assigned to the role.

The Alert Calendar section defines the availability calendar during which role users are available for alert notifications.

Custom alerts calendars enable follow-the-sun alert notifications. To implement a follow the sun notification strategy, you create multiple roles with complementary alert calendars. You assign a user to the role whose alert calendar matches the user's availability.

By default, a role's alert calendar settings specify that role users are available for notifications 24 hours a day, 7 days a week, with no exceptions.

To define an availability calendar for a role:

1

For each day in the week,

a

Use the first set of From and To pull-downs to specify a start time and an end time that role users are availability for notifications.

b

If there is a period of time within the availability period specified in the previous step, during which role users should not receive notifications, click Except, and use the From and To pull-downs on the right to specify that period of time.

2

Click Save.

You must define additional role or roles with complementary alert calendars to ensure that there is a role whose users are available during periods of time that the current role's alert calendar does not include.