After creating an action type, you must specify the action type.


From the Choose Who to Notify menu, select a notification target type:

Notify Roles - You are prompted to select one or more roles. The users with those role assignments will be notified.

Notify HQ Users - You are prompted to select one or more Hyperic users to be notified.

Notify Other Recipients - You are prompted to enter a comma-separated email list for the individuals you want to notify.


Select Continue if you want the next step in the escalation to occur immediately after the current one. To specify a delay before the next step is performed, select an interval from the pulldown. The intervals range from 5 minutes to 24 hours.


Click Save.


Repeat this procedure to add another step to the escalation.