If you are using a vCloud Connector node that has been deployed as a multi-tenant node by a public vCloud service provider or private vCloud Director system administrator, you do not have access to the vCloud Connector node console or Admin Web console. You can download node log files for your own organization from your vCloud Connector server Admin Web console.

1

Go to your vCloud Connector server Admin Web console at https://vCCServerIPaddress:5480.

2

Log in as admin.

The default password is vmware.

3

Click the Nodes tab.

4

Click the gears icon next to the multi-tenant node that you registered with your server, and select Download Logs.

5

Save the zip file.

6

Extract files from the zip file.

The node log file is named hca.log and is in the opt/vmware/hcagent/logs directory.