You can access log files for a vCloud Connector server or vCloud Connector node instance through its console.

Server log files are in the /opt/vmware/hcserver/logs directory. Node log files are in the /opt/vmware/hcagent/logs directory.

Node log files are divided by organization.

Note

If you are using a public cloud, you can only access your own log files, not those of other organizations in the cloud.

Note

If you are using a multi-tenant vCloud Connector node deployed by a public vCloud service provider or private vCloud Director system administrator, you do not have access to the node console. See Accessing Log Files for Multi-tenant Nodes.

1

In your vSphere Client or vCloud Director cloud, open the server or node console and log in as admin.

The default password is vmware.

2

Change directory.

In the server console, go to the /opt/vmware/hcserver/logs directory.

cd /opt/vmware/hcserver/logs

In the node console, go to the /opt/vmware/hcagent/logs directory.

cd /opt/vmware/hcagent/logs

3

View the hcs.log file (for vCloud Connector server) or hca.log file (for vCloud Connector node).

Older log files are in a zip file in the same directory.

For vCloud Connector nodes, organization-specific log files are in /opt/vmware/hcagent/logs/Organization/.

Tomcat log files are named catalina.Date.log.