You can access log files for a vCloud Connector server or vCloud Connector node instance from its Admin Web console.

Note

If you are using a public cloud, you can only access your own log files, not those of other organizations in the cloud.

Note

If you are using a multi-tenant vCloud Connector node deployed by a public vCloud service provider or private vCloud Director system administrator, you do not have access to the Node Admin Web console. See Accessing Log Files for Multi-tenant Nodes.

1

Go to the vCloud Connector server or vCloud Connector node Admin Web console at https://Server_or_Node_IPaddress:5480.

2

Log in as admin.

The default password is vmware.

3

Download the log files.

In the server Admin Web console, click the Server tab, then click the General tab and click Download logs.

In the node Admin Web console, click the Node tab, then click the General tab and click Download logs.

4

Save the zip file.

5

Extract files from the zip file.

The node log file is named hca.log and is in the opt/vmware/hcagent/logs directory. The server log file is named hcs.log and is in the opt/vmware/hcserver/logs directory.

Older log files are in a zip file in the same directory.

Tomcat log files are named catalina.Date.log.