You can access log files for a vCloud Connector Server or vCloud Connector Node instance through its console.

Server log files are in the /opt/vmware/hcserver/logs directory. Node log files are in the /opt/vmware/hcagent/logs directory.

Node log files are divided by organization.

Note

If you are using a public cloud, you can only access your own log files, not those of other organizations in the cloud.

Note

If you are using a multi-tenant vCloud Connector Node deployed by a public vCloud Service Provider or private vCloud Director system administrator, you do not have access to the Node console. See Accessing Log Files for a Multi-tenant Node.

1

In your vSphere Client or vCloud Director cloud, open the Server or Node instance console and log on as admin.

The default password is vmware.

2

Go to the hcserver or hcagent directory.

cd /opt/vmware/hcserver/logs

cd /opt/vmware/hcagent/logs

3

View the hcs.log file (for vCloud Connector Server) or hca.log file (for vCloud Connector Node).

Older log files are in a zip file in the same directory.

For vCloud Connector Node, organization-specific log files are in /opt/vmware/hcagent/logs/<Organization>/.

Tomcat log files are named catalina.<Date>.log.