The Failed to Complete Layers Download tile provides a first level indication of layer download problems.

The Failed to Complete Layers Download tile shows the number of devices where the layers download process was problematic and could not be completed during the past week.


A statistic that is greater than the configured threshold appears with a red warning indicator. The thresholds can be configured in the dashboard’s web.config file by adjusting the DashboardKpiDownloadFailureCount values.

Click in the tile to show a pie chart with details of the top five error types that occurred during the last week, month, or six months:

The legend shows the top five problem types that stopped downloads from completing during the time frame.

The pie chart shows the relative proportion of each of these problem types in the time frame. Remaining error types, if any, that were present in the time frame are aggregated as Other.

CVDs that were suspended or not connected during the indicated time frame are not represented in the pie chart. The number of these CVDs is indicated at the bottom of the chart.