You can save system reports from any device attached to the Horizon Mirage server.

The reports can be saved to a UNC path or sent to an FTP site.

Important

Consider your privacy and regulatory requirements before sending support data to VMware. Log files, system reports and support data generated in order to obtain support from VMware may contain sensitive, confidential or personal information, including file and folder names and information about installed programs and user settings.

1

In the Horizon Mirage Management console tree, expand the Inventory node and select All CVDs.

2

Right-click the CVD for which you want to generate a report and select Device > Generate System Report.

3

Select one of the following options:

Option

Description

Full

Includes all logs and collectable information from this endpoint.

Medium

Includes the logs and some additional information.

Logs

Generates a report of only the basic logs for this client.

4

Indicate either the UNC path or FTP Server details.

Option

Description

UNC

Select the Remote Share radio button and type the UNC path.

FTP

Select FTP server and type the server name, user name, and password.

5

Click OK.