The VMware Customer Experience Improvement Program (CEIP) provides information that VMware uses to improve its products and services, to fix problems, and to advise you on how best to deploy and use VMware products.

Horizon Cloud with On-Premises Infrastructure participates in the VMware CEIP. Information about the data collected through CEIP and how VMware uses it are in the Trust & Assurance Center at

The CEIP appears the first time you log in to the Administration Console after joining your Horizon Cloud Node with an Active Directory domain. You must then make a selection about the CEIP. You can change your selection to join or leave the CEIP at any time after that initial selection.


Log in to the Administration Console.


Click Green circle Help icon > CEIP.


Move the slider next to Join Customer Experience Improvement Program to No to leave CEIP or Yes to join.

The default is Yes.


Click Save.